Shipping
Thank you for visiting and shopping at Botanical Baby. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Orders under $50 |
2-5 business days in metro areas, allow an extra 3 days for regional areas. |
$9.95 |
|
Orders $50 or over Australia Post |
1-3 business days in metro areas, allow an extra 3 days for regional areas. |
FREE |
|
All Orders |
2-5 business days in metro areas, allow an extra 3 days for regional areas. |
$19.95 |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Botanical Baby is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Botanical Baby is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Currently we are shipping to the following countries outside of Australia:
New Zealand, United States, Canada, United Kingdom.
Our postage rates for international orders are:
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Orders under AUD$200 |
approximately 7-20 business days. 5-8 business days for New Zealand. |
AUD$39.95 |
|
Orders AUD$200 and over Australia Post Express |
approximately 7-20 business days. 5-8 business days for New Zealand. |
FREE |