Thank you for visiting and shopping at Botanical Baby. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

Orders under $80
Australia Post

2-5 business days in metro areas, allow an extra 3 days for regional areas.


Orders $80 or over

Australia Post

1-3 business days in metro areas, allow an extra 3 days for regional areas.


All Orders
Australia Post Express

2-5 business days in metro areas, allow an extra 3 days for regional areas.


Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes

Botanical Baby is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Botanical Baby is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Currently we are shipping to the following countries outside of Australia:

Asia Pacific

  • New Zealand
  • Cambodia
  • China
  • Hong Kong
  • Japan 
  • Singapore
  • South Korea
  • Tawian
  • Thailand
  • Vietnam


  • United Kingdom
  • Germany
  • France
  • The Netherlands
  • Norway
  • Spain
  • Sweden
  • Switzerland

North America

  • United States
  • Canada

All international orders of AUD$200 and up receive complimentary free shipping. For all other orders, please enter the postal address in the checkout for the most accurate rate.